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SUPPORT Contact us
Dear Customer,
Please be advised that we do not provide technical assistance for the navigation device model that you have selected.
In order to find a solution to your problem, we kindly ask that you browse our knowledge base, available in select languages, where you will find useful information and troubleshooting articles.
Alternatively, please contact the manufacturer of your vehicle or device.
Should you have any questions regarding a purchase or an invoice, or if you wish to have your personal data removed from our customer database, please contact us via the dedicated buttons in the knowledge base.
Thank you for your kind understanding and cooperation.
Your Naviextras Support Team
supported devices
This is the official update site for the following devices:
| AVIC-F60DAB EU |
| AVIC-F960BT EU/AVIC-F960DAB EU/AVIC-F860BT EU |
| AVIC-F970DAB/AVIC-F970BT/AVIC-F9770DAB/AVIC-F9770BT |
| AVIC-F77DAB/AVIC-F70DAB |
| AVIC-F980DAB / AVIC-F980BT / AVIC-F9880DAB / AVIC-F9880BT |
| AVIC-F88DAB / AVIC-F80DAB / AVIC-EVO1-**1 |
| AVIC-EVO1-**2 |
| AVIC-EVO1-**2-C |
| AVIC-F60DAB AU/AVIC-F960DAB AU |
| AVIC-F70DAB/AVIC-F970DAB |
| AVIC-F80DAB / AVIC-F980DAB |
| AVIC-F960BT BR |
| AVIC-F70TV/AVIC-F970TV |
| AVIC-F80TV / AVIC-F980TV |
| AVIC-F60BT ID |
| AVIC-F70BT ID/AVIC-F970BT ID |
| AVIC-F80BT / AVIC-F980BT |
| AVIC-8000NEX UC |
| AVIC-7000NEX UC |
| AVIC-5000NEX UC/AVIC-6000NEX UC/AVIC-X8610BT |
| AVIC-8100NEX |
| AVIC-7100NEX |
| AVIC-6100NEX/AVIC-5100NEX |
| AVIC-8200NEX |
| AVIC-7200NEX |
| AVIC-6200NEX / AVIC-5200NEX |
| AVIC-F970BT |
| AVIC-F980BT |
| AVIC-F960BT UW |
| AVIC-F960DAB-C EU / AVIC-F960BT-C EU / AVIC-F860BT-C EU |
| AVIC-F970DAB-C EU / AVIC-F970BT-C EU / AVIC-F9770DAB-C / AVIC-F9770BT-C EU |
| AVIC-F980DAB-C / AVIC-F980BT-C / AVIC-F9880DAB-C / AVIC-F9880BT-C |
| AVIC-F80DAB-C |
| AVIC-Z910DAB / AVIC-Z710DAB |
| AVIC-Z910DAB / AVIC-Z810DAB |
| AVIC-Z710DAB / AVIC-Z7110DAB / AVIC-Z610BT / AVIC-Z6110BT |
| AVIC-Z710DAB-C / AVIC-Z610BT-C / AVIC-Z7110DAB-C / AVIC-Z6110BT-C |
| AVIC-Z810DAB-C |
| AVIC-W8400NEX |
| AVIC-W6400NEX |
| AVIC-5201NEX |
| Audio40 |
| AVIC-Z920DAB / AVIC-Z720DAB |
| AVIC-Z920DAB / AVIC-Z820DAB |
| AVIC-Z720DAB / AVIC-Z620BT / AVIC-Z7210DAB / AVIC-Z6210BT |
| AVIC-Z720DAB-C / AVIC-Z620BT-C / AVIC-Z7210DAB-C / AVIC-Z6210BT-C |
| AVIC-Z820DAB-C |
| AVIC-W8500NEX |
| AVIC-W6500NEX |
| AVIC-Z730DAB-C / AVIC-Z630BT-C / AVIC-Z7330DAB-C / AVIC-Z6330BT-C |
| AVIC-Z730DAB-C / AVIC-Z630BT-C / AVIC-Z7330DAB, AVIC-Z6330BT / AVIC-Z7330DAB-C / AVIC-Z6330BT-C |
| AVIC-Z830DAB-C / AVIC-Z1000DAB-C |
| AVIC-W8600NEX |
| AVIC-W6600NEX |
| AVIC-Z730DAB / AVIC-Z630BT / AVIC-Z7330DAB / AVIC-Z6330BT |
| AVIC-Z830DAB-C |
| AVIC-Z1000DAB-C |
| AVIC-Z730DAB-C/AVIC-Z7330DAB-C/AVIC-Z630BT-C/AVIC-Z6330BT-C |
| AVIC-Z930DAB / AVIC-Z730DAB |
| AVIC-Z930DAB / AVIC-Z830DAB |
| AVIC-Z730DAB / AVIC-Z7330DAB / AVIC-Z630BT / AVIC-Z6330BT |
| AVIC-Z1000DAB |
Please visit back regularly for the latest compatibility list as we are constantly adding support for new devices.